Customer Testimonials
The sales guy, the manager and the guy that does the paperwork work were all super nice and very helpful
False advertising!
Listed a vehicle for $29,998 with 5148 miles. Arrived and was greeted politely then able to test drive the vehicle. When test driving I noticed the mileage was actually 7200. Retuned back and started to negotiate, even with the additional 2k miles. Had a trade in they didn’t want to value till they knew what my initial offer was. I wrote down my first offer. The salesman scurried off like the peanut he is to the finance manager for approval. As the peanut returned his number had an additional 2500 over asking… Puzzled I asked where that came from? He then ... Read More DealerRater - Mar 6, 2025
I would leave 0 stars if I could I do not recommend purchasing a vehicle from this dealer. I placed a deposit on a vehicle on the 20th of December. From the start it was like pulling teeth just to get an answer on what was going on. I gave them all the information they asked for or so I’d thought. Today over a week later I finally got a hold of someone and they said “the information you gave us isn’t sufficient and we will not be going through with this deal.” That would have been nice to ... Read More DealerRater - Jan 3, 2025
Logan was kind and very easy to work with.
My car caught fire right in there parking lot and they made sure me and my fur babies were ok I thank them from the bottom of my heart
Had a great experience buying my 1st Toyota. Tracy Howell was our sales person and he was very patient and very attentive to all of our demands with buying a new vehicle. The financing part was smooth and very informative on everything the warranties covered to the point I have no doubt in what I purchased today. Will for most return here for any future purchases. Thank you classic Toyota for the great experience and new car.
Wish their was a faster way to get all things done after the sell is agreed upon. Very nice seller, and account person, we are happy just little tired, Tracey is great to do business with,
Wonderful experience! Henry and Cody took good care of me through the entire process. Truck was clean and as described. Process was quick with no BS. I would recommend them for anyone looking for a new or used vehicle.
Henry was knowledgeable and helpful when purchasing my new Toyota.
Had a routine service appointment today. They were professional and timely.
Bryan is the best
I am extremely pleased with the service I received from Brian and Ethan at Classic Toyota of Wilkesboro. So far, I've made two 824 mile [round] trips from Ohio to Wilkesboro to purchase TWO new Tacomas from this dealership - - because of the superb service I've received from these individuals and the dealership's support staff. Thanks again!
Brought my husband's F150 to have a tire pressure sensor changed out and an oil change. The sensor I bought wouldn't program so they found me one that was cheaper and programmed. They didn't destroy the other sensor so I was able to take it back, other shops have destroyed parts in the past to point I couldn't return them. They did an excellent job and didn't treat me like I didn't know anything which I love.
Bryan and the service team were wonderful. I came in with a battery issue that was still under warranty and they replaced it at no charge.
10/10 service! Quick and easy to work with. Would recommend for any service needs!
Love the Classic Toyoya Service team! Bryan and Connie are super nice and had my service done quickly! I would recommend this place to anyone!
The online representative (Madi) was very informative! The in-person folks we dealt with at the dealership were awesome! Jon (salesperson) and Jonathan (finance Mgr) were great! Zero pressure, very knowledgeable, highly recommend!
Great service department - very personable. Took care of our service issue and completed the work on time.
John did an excellent job. He was fair and thorough and explained everything to my daughter!
Recommend this place, friendly and helpful 😃 I got Toyota Highlander Hybrid 2024 From Mr.SOLO he very nice friendly.
Looking out for their customers. I am satisfied. Thanks!
Logan was awesome to work with. Took care of everything we needed and was amazing!
The service staff at Classic Toyota are very personable and courteous. They got my vehicle right in and the wait was not that long.
They were very kind and helpful. I did find a car that suited my needs but they would benefit from a larger selection.
Very friendly, accommodating, and professional!!
My car had issues on a road trip on 9/16, and the service writer was excellent and had me back on the road within 15 minutes. Thanks y’all!
Very friendly
They diagnosed and replaced the water pump on my 2012 Lexus 450h hybrid. Nobles wouldn’t touch it because it’s a hybrid, but they were quick and correct about the water pump being bad. NorthWest automotive were willing to do it, but didn’t seem enthusiastic, and couldn’t start it for 2 weeks. They quoted me $2100. I figured in the meantime, I’d see what Classic had to say. They did it for $2600, but I felt really confident having it done there. It’s been a couple months, and everything is working great. I was afraid it would be too ... Read More Google - Sep 13, 2024
Bought a new truck
Good quick service
Customer Service in many businesses is becoming a thing of the past, but definitely NOT the case with Jae "Solo" Somers. He was fantastic to work with, was honest and we felt he truly cared about our experience and US! Thank you, Jae!
Great people here with exceptional customer service.
Davin Woods, was great seller, we highly recommend the team on Classic Toyota of Wilkesboro.
Super easy to book appointment online, fast and friendly service
I just wish I would've been called to keep me up to date. I did the calling. Left messages. No call backs until it was ready for pick up.
Great customer service
When ever their is a problem with ur car they r there to help and r very nice people
The process went very quickly! Devin was the best! He was very nice and made me feel right at home. He didn’t mind that my credit wasn’t perfect. He still worked hard to get me my car. I will tell everyone how great you guys are!
Excellent service.
Awesome service. It was a very fun buying experience. Everyone was great. They hsd the car I wanted. No buyers remorse here st all.
The experience was very enjoyable and Logan Whitley was super helpful.
Everything was fine. I didn’t know that they were replacing 2 filters until I looked at the paper when I left. I wish they would tell me What is required for the mileage on my car and explain what was done when I’m leaving.
We was able to work with Tracy who did a great job selling us a 2016 Highlander. Also Brittany was very helpful with maken sure all of our questions were answered.
After a lot of back and forth I ended up not buying a car here
I had a great experience buying my new car. Darleen was wonderful and worked until I drove away in the car. Looking for a new car, let Darleen be your sales assistant.
Mr. Henry Loayes helped my husband and I. He explained all the opportunities we had to buy our daughters car. He was also the only one in the dealership that spoke Spanish and came straight to us to help us. Great customer service, answered all our questions, also open doors for us, had patience and was just sooo awesome!. If you go here! Ask for him he will help you and answer all your questions and concerns.
Jae “Solo” Somers made our car buying experience go very smoothly. He cares about his customers, as shown by his many awards. We plan to do all of our Toyota business with Classic Toyota of Wilkesboro in the future.
Bought a new Tacoma last week,salesman Ethan was very helpful and I’m very satisfied
Just wow. You want to go here to buy your vehicle. Staff is AMAZING. Mr. Jon Stamper helped us and I can't say enough good about him. This experience was just seamless and flawless. Come visit them soon and be sure to ask for Jon!
Unbelievable sales staff and managers. Jon Stamper was the best sales guy and helped us find the correct vehicle for our needs. Can't be more satisfied
Worst thing I ever did, recall on my 2021 Toyota and they were awful!! The part they did said no guarantee. Two other dealer ships said if they had done it there be a guarantee. Classic Toyota was rude and didn’t care. My car was left outside and it was nasty. When I took the loaner back it was clean and had plenty gas in it. So done with Classic Toyota and I’m going to get rid of my Toyota!!! Never Buy Another One
The service department was great! They immediately starting working to get my Highlander repaired. As we were traveling through Wilkesboro and had no other transportation, they were seamless in allowing us to retain a loaner vehicle while ours was being repaired. We plan on moving to Wilkes county in the near future and due to the courteous and professional services received, it looks like Classic Toyota now has a new loyal customer!!
Dropped my Tacoma off for oil change, servicing, and inspection. Received a call less than an hour later to confirm what all I wanted done and the price. I really appreciated the communication and the fact they didn’t try to push me on repairs or services I didn’t want.
Staff were very professional & friendly, took care of my car in a very timely manner - couldn't be happier with the service & with the way the staff took care of me & my car Thank you all so very much!
Larry was great! He made sure we had a great experience and was very accommodating throughout the whole process.
We went there today with intentions of just browsing around and ending up buying a car before we left. Our salesman Jon Stamper, although very new to auto sales, was very polite, courteous, and definitely not the typical pushy salesperson. Made our experience a very good one!!! Definitely recommend him!!!
Great experience and our salesman, John Stamper, was awesome!
They are always friendly and very nice!
Second time bringing my Toyota in for service. Service is quick, the staff is friendly, and good amenities in the waiting area. Pleasure to do business with them.
Friendly service. The technician kept me updated and did the work in a timely manner.
Professor and prompt..Ty
These people are crazy with their prices..55,000 for a Toyota forerunner? Please give us poor people a break.
We had an excellent experience at Classic Toyota. We were thinking of purchasing a used car but after looking at all the new improvements in the 2024 RAV4 decided on the new car. The sales representatives were very helpful and made sure we were comfortable with all the new innovations. We would definitely recommend Classic Toyota to anyone looking for a new car.
Overall it was okay. I first stopped by on a Saturday morning to make the appointment for the next Saturday to get my car serviced. The person I talked to was very nice but very busy and said he couldn’t get to a computer at the time but said he would put it in and just bring it the following Saturday. I went to drop off my car for oil change and a regular service and they didn’t have me down. I set it for the next Saturday and all went well.
You were friendly, and it didn't take long. Thank you
Very accommodating and friendly.